Community Engagement Manager


Role is remote eligible. East Coast preferred based on travel requirements. Travel 1-3 times per month. Remote

Full time

$110k+ (annually)

Jan 5

About us:

Chief is changing the face of leadership. Our mission: build the most powerful network focused on connecting and supporting women leaders. Our members are VP and C-level executives across every industry who are leading their companies today and building a more equitable tomorrow. Chief was recently recognized as one of Fast Company's Most Innovative Companies of 2021, and you can read more about us in Forbes or watch us on the Today Show.

Launched in early 2019, Chief is a Series B stage start-up backed by General Catalyst, Inspired Capital, Primary Ventures, CapitalG, and other top-tier investors. The Chief network includes 12,000+ members from across the United States and United Kingdom. We are headquartered in New York City with additional Flagship spaces in Los Angeles, Chicago, San Francisco, and London.

We are tech-powered. Our members make meaningful connections, engage in compelling discussions, and view our unique content through our digital platform. Our Product and Technology teams are building the future of that platform, with data and insights at its heart.

About the Role:  

The Community Engagement Manager is a member-facing role instrumental in developing and facilitating programming that drives member connections. This role will contribute to improving existing community offerings, identifying opportunities or gaps across the member community, developing strategies or solutions to scale the 17,000 member community. 

This role will report directly to the Director of Member Engagement and will work in close collaboration with our programming team, partnerships team, space ops team, and product team to provide best-in-class community experience to members.

What you’ll do: 

  • Develop, refine, and iterate on an in person event strategy with the goal of driving local member connections and building a member’s community across a variety of indicators, and ultimately driving member retention
  • Create programming and facilitate content for in person event strategy
  • Partner with broader community team to provide the tools, resources, and logistical support to activate member-led in-person community initiatives at scale 
  • Collaborate with the partnerships team to execute on community partner events in our key metro areas 
  • Provide occasional support to the Community Events Manager to program and host virtual community events, on Zoom 
  • Keep your finger on the pulse for in-person, member-led meetups to identify proactive opportunities for support and moments for surprise and delight 
  • Identify data and KPIs to make strategic decisions about community events and member engagement 
  • Liaise with product team to enhance digital presence at in person events 
  • Collaborate on broader community strategic initiatives and provide thought partnership and input on community engagement

What you’ve done and enjoy doing:

  • Role is remote eligible, East Coast preferred based on travel requirements 
  • Travel 1-3 times per month
  • Highly organized, detail-oriented, with strong project management skills and the ability to prioritize and multitask.
  • Strong event and project and budget management expertise with experience running events from ideation through execution.
  • Creative thinker and problem solver—always looking beyond the available options when up against roadblocks and unafraid to negotiate.
  • Strong experiential acumen—you know how to create and produce thoughtful, engaging events that deliver against strategic objectives and are tailored for the intended audience.
  • Strong communication skills and ability to cross-functionally collaborate to execute projects, including with those who may be remote.
  • You remain calm under pressure while having a great in person/virtual presence.
  • Work with a "no task too big, no task too small” attitude
  • Experience learning and navigating within a high-growth and fast paced environment
  • Able to physically stand, bend, squat, and lift up to 40 lbs

Why You'll Want to Work Here:

  • Competitive salary and equity
  • Flexible vacation policy and 4.5 day work weeks
  • 20 weeks of paid gender neutral parental leave
  • Full medical, dental, and vision packages, 401(k)
  • Opportunity to work for a startup focused on driving real change for women in business
  • Opportunity to create and attend inspiring experiences and events with leaders of the industry
  • Access to our ongoing virtual Chief member exclusive content, including workshops, thought leadership, and iconic speakers
  • Wellness, Work from home and Learning Stipends available

While we’re committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what’s lawful and unlawful but rather, an opportunity to disclose what’s required, and what we think is a fair and equitable compensation framework.

At Chief, we want to hire, develop, and retain the best talent, making Chief a top destination to accelerate your career. Our compensation framework is a key part of our vision, and we continually revisit and invest in our philosophy and framework to ensure we remain competitive and relevant, on a quest to achieve our vision.

The pay transparency mandates, as well as our own policies and practices, are a means of narrowing the gender pay gap and fostering an engaged and positive working environment that builds trust, on our mission to change the face of leadership.

The base salary for this role is: $110,000

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