Youth Programs Manager

Zoo New England

Boston, MA, USA

Full time

$23+ (hourly)

Nov 17

Youth programs at ZNE exist to support youth who participate - to help them develop core skills for college and career readiness - and to support the zoo’s mission to engage people in acting to protect wildlife and habitats. The Manager leads development, administration and implementation of educational youth programs, including training and supervising Teen Ambassadors, summer ZooTeens, the Jr. Zoo Teen Program, and coordinating the FPZ Youth Advisory Council. The Manager integrates citizen science and community education programs into youth programs. As a member of the Education Team, the Manager also facilitates other education programs and helps with animal care, as needed.

Duties & Responsibilities

  • Manage and administer the Teen Ambassadors, Jr. Zoo Teen and Youth Advisory Council programs
  • Manage and administer the Summer Zoo Teen program.
  • Develop measurable learning goals for each program and implement assessments based on those goals.
  • Use feedback from assessments and participants’ comments to adjust program plans for the future.
  • Assist the Director to develop, administer and report on grant-funded programs.
  • Seek information about local community needs and interests and use it as a guide to help youth programs remain relevant.
  • Facilitate day and nighttime education programs at the Zoos, local schools, and community centers as needed.
  • Facilitate programs on-site and, sometimes, off-site, including driving a van with youth to off-site locations.
  • Develop and conduct citizen science and community education programs.
  • Build & maintain relationships with school districts, scouts, Zoo members, and cultural institutions to support youth programs.
  • Meet regularly with the Department Director to establish clear goals and to report on progress.
  • Manage assigned staff, including selection, job assignment, training, evaluation, discipline and separation.
  • Serve as a first aid responder. Maintain CPR/AED and First Aid certifications; and proof of negative TB.
  • Work hours will generally be 8:30 a.m. to 5:00 p.m.; Sunday through Thursday. However, the Teen Ambassador program requires adjusting to work 10am-6:30pm Tuesdays and Thursdays while the Teen Ambassador program is running. Some other evenings and weekend days will be required. Work will be based at Franklin Park Zoo, but the Youth Programs Manager will travel to Stone Zoo for meetings, as needed.
  • All other duties as assigned.

Minimum Job Requirements

  • must be fully vaccinated for COVID-19.
  • Experience equal to a bachelor’s degree in education or a related field
  • 3 years’ successful experience in informal education or managing youth programs and serving as a positive role model
  • Experience developing program learning goals, curriculum, and program evaluation
  • Excellent computer skills including Microsoft Word, Outlook, Excel, and PowerPoint
  • Demonstrated positive experience facilitating activities and programs with youth 12-18 years old
  • Excellent communication skills (verbal and in writing)
  • Ability to address student groups of all ages and aptitudes
  • Self-motivated team player; flexible, with ability to work well with colleagues, partners, and program participants
  • Ability to multi-task as part of a fast-paced team
  • Appreciation of ZNE’s mission and goals
  • Valid driver’s license and a driver in good standing
  • Able to lift 50 pounds and walk over uneven terrain and in all weather
  • Current First Responder & or CPR/AED certification
  • Bilingual in English and another language, especially a language that is common in Boston

Preferred Job Requirements

  • Positive experience as a classroom teacher.
  • Previous experience facilitating citizen science programs and research.
  • Knowledge of current teaching trends in the environmental education field.
  • Understanding of national, state, and city education standards.
  • Previous experience handling and presenting live animals. 

Zoo New England is an Equal Opportunity Employer by Choice

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