Parenting Programs Outreach & Programming Specialist

Methodist Healthcare Ministries

San Antonio, TX, USA

Full time

Project/Program Manager


Nov 15

Essential Duties:

Provides support and assistance to all aspects of MHM parenting programs, to include:  

  • Plan, organize and educate clients in a group and home setting utilizing evidence-based and evidence-informed curriculums while maintaining program fidelity, essential requirements, and quality standards.
  • Conduct up to 40 customized personal/in-home parenting education visits, as needed, per month for coverage. 
  • Assist clients in identifying unhealthy parenting styles, beliefs and coping mechanisms and develop plans of action, such as distress tolerance and stress reduction, to positively impact the well-being of self and their family unit for improved parenting outcomes. 
  • Teach and model the integration of faith and health with a holistic approach that recognizes the inter-relationship of mind, body, spirit, and relationships using approved parenting curriculum.
  • Provide training on life skills to meet client/family short and long-term needs and improve family outcomes. 
  • Work with leadership team to develop intervention and response strategies.
  • Provide support during times of client concern and crisis regarding their families. Parenting Specialist may be the primary point of outreach at critical times for families. Team member must be able to provide compassion, reassurance as well as connecting the family to the correct and necessary resources in a timely manner. This includes, but is not limited to, cases of child abuse/neglect or intimate partner violence. 
  • The ability to perform motivational interviewing and trauma informed care methodologies with clients as needed, which clients understand and fits with their cultural background. 
  • Encourage clients to participate in community programs to appropriately address their specific needs. 
  • Make appropriate referrals to Methodist Healthcare Ministries, community agencies and organizations as needed, and conduct follow up to ensure adequate service delivery using the  integrated care model.
  • Serve as a client advocate and liaison between public and private agencies to improve health and wellness outcomes or to prevent clients and family members from harm.  
  • Cooperate with local mental health and community agencies, such as probation agencies.
  • Assist in the development, coordination and implementation of projects, events, and programs to empower clients, including identifying needs and researching appropriate resources. 
  • Assist in curriculum development and process improvement plans to ensure all intended objectives and requirements are met effectively and efficiently.
  • Compile and maintain documentation of community resources and offerings.
  • Develop and maintain relationships and interactive communication between Methodist Healthcare Ministries parenting program, other MHM departments, community health care facilities, social service providers, schools, legal system, religious organizations, stakeholders, and other agencies.
  • Communicate effectively about clients and participants with interdisciplinary teams. 
  • Participate in program initiatives which support current parenting research, evidence-based practices, and improve further engagement.
  • Utilize standardized assessments, as well as track, record, and report measurable outcomes.
  • Participate in quality improvement initiatives and serve on interdisciplinary organizational teams. 
  • Responsible for the day-to-day operation of case flow, assessment, and documentation.
  • Coordinate programming, meetings, and events, such as field trips, quarterly socialization events, and community outreach, to include logistics, facilities, food, information, and speakers. These events are normally held on evenings or weekends to accommodate family schedules. Team member is responsible for understanding budgetary limitations and maintaining stewardship of funds. 
  • Maintain productivity expectations established by supervisor  
  • Develop and maintain a cumulative record for each patient receiving services. Maintain appropriate records and statistical data necessary to document the functions and activities of assigned job duties. 
  • Integrate feedback from reflective supervision and participate in the peer group processes designed to foster personal, professional, and spiritual development.
  • Complete all required MHM trainings, including professional development. 
  • Mentor, assist and train interns, contract employees, and new team members. 
  • Provide professional presentations for community stakeholders with the primary goal of recruiting potential program participants, developing collaborative partnerships, and creating understanding of MHM Parenting services.
  • Participate in recruiting host sites for parenting groups, Parents As Teachers (PAT) monthly group connections and regional expansion of parenting programs.
  • Serve as the primary point of contact for incoming referrals and inquiries regarding MHM parenting programs.
  • Other job duties as assigned.

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Methodist Healthcare Ministries

Serving Humanity to Honor God