School Success Associate

Level All

New York, NY, USA

Full time

$60-70k (annually)

Customer Success


Aug 31

The Company

Level All is a well-funded, fast-growing media and technology company. Our mission is to build products and content that improves the outcomes of high school students in the United States. We are deeply passionate about our mission. Our teams work diligently to tackle some big and previously unsolved problems in Education.

We embrace inclusivity and are building a diverse team with people from a wide variety of cultural and life experiences.

Job Description

We are looking to hire a School Success Associate to join our growing team. Reporting to the VP, Head of High School Partnerships, you will build partnerships with high schools and develop new processes and systems for implementing our product in schools. We are looking for an individual with experience working with high school students, educators, administrators, and district leaders, with methods of navigating the complexities of working within the education system. 

**This is a full-time employment opportunity, hybrid (NYC) with the ability to travel (up to 50%).**


  • Serve as the primary point of contact for superintendents, principals, school counselors and other leaders at our partner high schools.
  • Ensure all logistics and communication with each school partner is consistently seamless.
  • Cultivate relationships with school and district stakeholders to develop and track annual goals aligning with school district mission, vision, and strategic plan.
  • Leverage results and feedback to provide solutions, recommend future opportunities and continuous improvement across school partners.
  • Identify school community needs and prioritize in developing customized content and resources.
  • Manage the entire school relationship from onboarding through regular email, phone, and onsite touch points to generate strong partner satisfaction.
  • Track and analyze partner data to monitor student and family participation.
  • Work with the marketing team to develop and execute school communications.
  • Build strong relationships with school counselors by becoming their go-to person for support and professional learning.
  • Coordinate initiatives with school student ambassadors on marketing efforts, event plans, and initiative results.
  • Identify opportunities for growth within the school and district.
  • Support the VP, Head of High School Partnerships and the High School Partnerships team in improving processes and systems for school partners.


  • Minimum of 2 years of experience working in education or an education-related organization as a high school school counselor or college access counselor.
  • Ability to travel (up to 50% of the time) to schools for onboarding meetings, general touch points, and professional development support.
  • Proven flexibility to learn and work with new technology and systems.
  • An organized self-starter who can work independently as well as collaboratively with a team.
  • Excellent verbal and written communication skills.
  • Great attention to detail and time management skills.
  • Outstanding interpersonal skills and ability to build lasting relationships with school counselors and school leadership.
  • Passion for improving outcomes for high school students through education.
  • Bachelor’s degree or equivalent experience; Master’s degree a plus.

Additional Information

  • Level All does not provide work authorization and/or visa sponsorship.
  • Compensation range: $60,000 - $70,000 per year. This represents the expected salary range for this job requisition for full-time regular employment. Ultimately, in determining the offer, we will consider location, skills, relevant experience, and other job related factors.

Level All is an Equal Opportunity Employer.

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